PSTC: Services: Installation Process

Activation Process

Service Set-up

Initially, Public Service Telephone (PSTC) will have to determine whether your telephone line can support DSL. PSTC does not guarantee DSL service to all Public Service Telephone customers. DSL service functions best within a 3 mile radius of each Central Office, and PSTC does not guarantee DSL service or speed outside this distance. Each customer will have to be evaluated case-by-case, before service can be offered.

Request for Service
Order DSL service by calling 1-888-593-7782 or (478) 847-4111.

DSL Line Certification
A Public Service Telephone technician will determine whether your telephone line can support DSL, which speed options can be offered based on your distance to the Central Office closest to you, and that it will function properly.
Additional Charges
Based on your home or business environment, and your requested connection, Public Service Telephone will estimate any additional costs necessary to fulfill special requests. Charges for special requests will be in addition to the initial activation fee, which only covers your basic network connection. (see Additional DSL Charges.)
Your computer equipment must be compatible and DSL compliant before proceeding.
If your telephone line can support DSL, you must perform a system requirement check and obtain the necessary programs and equipment necessary to run DSL. This is the sole responsibility of the customer. (see Minimum DSL System Requirements.)
Modem Equipment
You will need to purchase the modem(s) necessary to connect your computer to the DSL line established at your home or business. These modem(s) come in a kit and are self installed. Each kit will contain easy to follow instructions that will assist you in connecting your new DSL service. This kit will include the following:
- Self-Install guide: Simple 1-2-3 instructions using everyday language
- Ethernet DSL modem: Ethernet Card is still required, and not included in kit.
- Power cord and cables
- 3 in-line DSL filters
- 1 wall mount filter
- 1 splitter - if the modem purchased requires one (would be used at the actual DSL connection point)
Ready to Roll!
Once the install is complete, you will have DSL access to the internet all day, every day. Just leave your DSL modem and PC turned on, and every time you click on your internet browser and or send/receive an email message, DSL will be there for you. It's that easy!

NOTE: Business installations requiring special connections, wiring, modems and other specific requests will be quoted separately.

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